Resolving an unknown product
Sometimes a barcode resolves a GTIN that isn't in the FDA GUDID database and isn't already in your team catalog. The scan still succeeds — the app just doesn't know what to call the product, so it asks you to register it.
- After scanning, the result card shows New Product with the unrecognized GTIN and any AIs the decoder did manage to extract (lot, expiration, serial).
- Review the parsed barcode data. If the lot or expiration was missed, tap Enter Lot/Expiration Manually to fill in the gaps.
- Tap Register. A dialog opens asking for the product name, manufacturer, and initial quantity.
- Save the registration. The product is added to your catalog and re-used automatically for every future scan of the same GTIN in that workspace.

The screenshot above is the unknown-product card that appears immediately after a scan resolves an unrecognized GTIN. It's the same production widget that runs in the app — the live camera preview that precedes it is camera-driven and isn't depicted here.